Email Etiquette

What’s inside

• What is the most appropriate subject line for an email requesting feedback on a project proposal?
• When sending an email to several recipients who do not know one another, which field best protects their email…
• What is the most professional way to begin a formal email to a recipient whose name you know?
• Which action is best when an email contains a large attachment that the recipient may not expect?
• How should you handle a message that makes you angry before replying?
• Which closing is most suitable for a routine professional email?
• Using Reply All is appropriate only when every recipient needs to see your response.
• Writing an entire professional email in capital letters is generally considered polite and easy to read.