Quality Management and ISO

What’s inside

• Which ISO standard specifies requirements for a quality management system that an organization can be certified against?
• In ISO 9001, what is the main purpose of risk-based thinking?
• Which evidence would best demonstrate that a corrective action was effective?
• What is the primary role of an ISO 9001 internal audit?
• Match each quality management term with its most appropriate description.
• Match each ISO 9001 clause area with its main focus.
• Match each quality tool with its primary use.
• Match each certification-related role with its responsibility.